# QG Case — Full Site Content for AI Agents > This file contains the full text content of qgcase.com key pages in one document, so AI agents > and answer engines can read the site without crawling HTML. A shorter index is at > https://qgcase.com/llms.txt. Last updated: 2026-07-09. --- ## What QG Case Is QG Case is case management software for hospital-based violence intervention programs (HVIPs), nonprofits, and county social services organizations. Built by QuesGen Systems, Inc. (founded 2004). HIPAA-capable, outcomes-ready, with operational analytics and funder reporting. QG Case standardizes the full case management workflow from intake to case closure: intake and eligibility screening, client profiles, care plans, tasks and follow-up tracking, contact activity, case closure, and outcomes reporting. It replaces spreadsheets and email-based case management with a structured, auditable, and measurable platform. QG Case is not an EHR. It complements EHRs by managing program workflows, interventions, follow-ups, tasks, and outcomes reporting that are difficult to run inside an EHR alone. --- ## Product Tiers ### QG Case Essentials Case management software for nonprofits and community-based organizations (CBOs). - Price: $175/month platform fee + per-user licensing. Minimum 3 billable users. - Per-user tiers: 1–5 users $95/user • 6–10 users $85/user • 11–20 users $75/user • 21+ users $65/user - Example: 3 users = $460/month. 5 users = $650/month. - Trial: 30-day trial with no obligation — no charges during the trial period - Contract: No long-term contracts. Month-to-month subscription; either party may terminate with 30 days' notice. - Billing: Invoice or credit card — customer's choice. No payment details are collected until the customer decides to move forward after the trial. - Setup: Configurable in an afternoon; no implementation project required. Most teams are up and running within a week, including onboarding. - Users: Small teams (1–20 users) - Includes: Caseloads, care plans, tasks and follow-ups, activity timeline (notes + tasks in one stream), case closure and outcomes tracking, outcomes reporting dashboard - HIPAA-capable: Yes (same platform as QGCase Pro) - BAA available: Yes - Start a trial: https://qgcase.com/contact.php - Generate a proposal: https://qgcase.com/proposal.php ### QGCase Pro (Enterprise) - Price: Custom — contact for a quote - Target: Hospital-based violence intervention programs (HVIPs), complex care organizations, county social services departments, large nonprofits - Includes everything in Essentials, plus: deep workflow customization across multiple programs, Epic and Cerner integration, advanced program KPI and outcomes dashboards, cohort filtering and funder-ready reporting exports, multi-program configuration without system rebuild, caseload and workload balancing for supervisors, needs and service intensity tracking, contact activity and timeliness reporting, role-based access with 5 permission levels (director, supervisor, care manager, analyst, admin), program scoping to limit PHI visibility, audit logging for compliance review, escalation traceability - HIPAA-capable: Yes; Business Associate Agreement (BAA) available - Contact: https://qgcase.com/contact.php --- ## Who Uses QG Case QG Case (built on the QuesGen Systems platform) has been used by the following programs for 8+ years: - CHOP Violence Intervention Program — Children's Hospital of Philadelphia; 100+ families served annually; 8+ year partnership - Highland Hospital / Youth ALIVE! — Oakland, CA; violence intervention and recovery support - UMMS Shock Trauma VIP — University of Maryland Medical System; hospital-based violence intervention - John Muir Health Beyond Violence — Walnut Creek, CA; trauma-informed violence intervention - Philadelphia Injury Prevention Program — City of Philadelphia; citywide injury and violence prevention Quote from a current user: "QuesGen is a really wonderful partner… They listen, hear our challenges, and they're willing to help us address those challenges. Why would we leave?" — Rachel Myers, PhD, MS, Co-Director, CHOP Violence Intervention Program --- ## Key Capabilities - Intake and eligibility screening - Client profiles with risk assessment - Structured care plans and clinical notes - Tasks, reminders, and escalation workflows - Caseload and workload balancing for supervisors - Contact activity and timeliness tracking - Needs and service intensity assessment - Outcomes and service impact analytics - Operational dashboards for program directors, supervisors, and funders - HIPAA-capable deployment with role-based access (5 levels) and audit logging - BAA available for organizations with HIPAA obligations - API-first integrations including Epic and Cerner - Configurable across multiple programs without system rebuild The core workflow: Intake → Plan/Care Plan → Events (notes + tasks) → Referrals → Reports/Outcomes. --- ## Frequently Asked Questions Q: What is QG Case? A: QG Case is a configurable care and case management platform for organizations providing client support — built to run consistent workflows, improve throughput, and report measurable outcomes with accountability. QGCase Pro is the enterprise option used in hospitals and complex care organizations. Q: Who is QG Case for? A: QG Case is for organizations providing client support, care teams, and programs that need reliable workflows, operational visibility, and measurable outcomes reporting. It is not a billing-centric practice management system, not a full EHR replacement, and not a lightweight CRM. Q: What problems does QG Case solve? A: QG Case reduces operational friction by standardizing workflows, improving documentation consistency, making handoffs visible, and providing dashboards that support throughput and outcomes accountability — especially for high-need client programs. Q: Is QG Case an EHR? A: No. QG Case is not an electronic health record (EHR). It can complement an EHR by managing program workflows, interventions, follow-ups, tasks, and outcomes reporting that are often difficult to run inside an EHR alone. Q: Can QG Case integrate with Epic, Cerner, or other enterprise systems? A: Yes, based on scope and environment. Typical integration patterns include identity/auth, client demographics, encounter feeds, and reporting exports. The exact approach depends on your organization's interfaces, security requirements, and desired workflow. Q: Does QG Case work for nonprofits and community-based organizations? A: Yes. Case Essentials is designed specifically for nonprofits and CBOs — you can test it for 30 days with no obligation, it requires no heavy implementation, and it includes the core workflow most community programs need: intake, care plans, tasks, follow-ups, case closure, and outcomes reporting. Subscriptions are month-to-month with no long-term contracts, and it runs on the same HIPAA-capable platform as QGCase Pro. Q: Is QG Case used by hospital-based violence intervention programs (HVIPs)? A: Yes. QG Case has been used by some of the most established HVIPs in the country for over 8 years, including CHOP Violence Intervention Program, Highland Hospital / Youth ALIVE!, UMMS Shock Trauma VIP, and John Muir Health Beyond Violence. Q: Can county social services or government programs use QG Case? A: Yes. QG Case supports the documentation, funder reporting, and outcomes tracking needs of government-funded programs including county social services departments. Q: Is a Business Associate Agreement (BAA) available? A: Yes. A BAA is available for organizations with HIPAA obligations. QG Case is designed to operate within a HIPAA-aligned environment with appropriate safeguards. Q: How is QG Case different from using spreadsheets or email for case management? A: Spreadsheets and email create inconsistent documentation, invisible handoffs, and no accountability for follow-up cadence. QG Case standardizes the intake-to-closure workflow, makes overdue contacts and unassigned tasks visible to supervisors, and generates the outcome and throughput reports that funders and leadership require — without manual data assembly. Q: How much does QG Case Essentials cost? A: $175/month platform fee plus per-user licensing ($95/user for the first 5 users, with tiered discounts above that; minimum 3 billable users). A 3-user team is $460/month. There is a 30-day no-obligation trial, subscriptions are month-to-month with no long-term contracts, and either party may terminate with 30 days' notice. Billing is by invoice or credit card, and no payment details are collected until you decide to move forward. --- ## Company QuesGen Systems, Inc. Founded: 2004 Specialty: HIPAA-capable data and workflow platforms for violence intervention programs, nonprofits, and community-based organizations Address: 1325 Howard Ave #437, Burlingame, CA 94010, USA Support: support@quesgen.com • 650-777-7617 Websites: https://qgcase.com • https://www.quesgen.com --- ## Key Pages - Homepage: https://qgcase.com/ - Features: https://qgcase.com/features.php - Case Essentials (tier for nonprofits and CBOs): https://qgcase.com/case-essentials.php - Dashboards and Outcomes Reporting: https://qgcase.com/dashboards.php - Security and HIPAA Compliance: https://qgcase.com/security.php - Case Studies (violence intervention programs): https://qgcase.com/case-studies.php - FAQ: https://qgcase.com/faq.php - Blog: https://qgcase.com/blog/ - Pricing: https://qgcase.com/pricing.txt - Request a Demo / Start a Trial: https://qgcase.com/contact.php - Generate a Proposal: https://qgcase.com/proposal.php - Privacy Policy & Accessibility: https://qgcase.com/privacy.php - Subscription Terms: https://qgcase.com/terms.php - Cookie Policy: https://qgcase.com/cookies.php