Features
Everything your program needs—without the bloat.
QG Case replaces “modules” with a cohesive set of features designed around how organizations providing client support operate: intake, follow-up discipline, care coordination, and impact reporting. These core workflow capabilities are available in Case Essentials, with additional customization available in QGCase Pro.
What’s included
Intake
Caseload
Care plans
Tasks
Outcomes
Integrations
Intake & Eligibility
Standardize referrals, enrollment, and eligibility so teams start with clean, actionable cases.
Client Profiles
Keep risk factors, context, and engagement history together—so the next action is obvious.
Care Plans & Notes
Structure interventions and document follow-through in a way that supports audits and clinical reviews.
Tasks, Reminders & Escalation
Build a reliable cadence with due dates, alerts, and escalation for higher-risk situations.
Caseload & Workload Balancing
Make workload visible so supervisors can prevent drift, burnout, and missed follow-up.
Contact Activity & Timeliness
Track the contact schedule and outcomes of each touch—on-time, due soon, or overdue.
Needs & Service Intensity
Understand which needs drive service intensity and where the program can intervene earlier.
Outcomes & Service Impact Analytics
Show outcomes over time, by cohort, and by intensity—so leadership sees value clearly.
Integrations & APIs
Connect to organizational systems and reporting pipelines with secure, configurable access.
Program Configuration
Adapt fields, workflows, and measures to different programs without rebuilding the system.
See how these features roll up into leadership-ready dashboards.
Operational discipline + outcomes proof, in one reporting layer.